Shipping & Return Policy

Last Updated: June 2026

Welcome to Nijora Home. We are committed to providing a smooth shopping experience and ensuring customer satisfaction. Please review our Shipping & Return Policy below.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and product availability:

• United States: 5–12 business days

• Canada: 7–15 business days

• International Orders: 10–20 business days

Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and order size. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. Nijora Home is not responsible for orders shipped to incorrectly entered addresses. Additional shipping charges may apply for reshipment.

Return Policy

30-Day Return Window

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Final sale items

• Gift cards

• Personalized or custom-made products

• Items damaged through misuse or normal wear and tear

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work to provide a replacement, refund, or appropriate resolution.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.

Cancellations

Orders may be canceled within 12 hours of purchase. After this period, orders may already be processing and cannot be guaranteed for cancellation.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: support@nijorahome.com

We are committed to providing excellent customer service and will respond as quickly as possible.